Frequently asked questions Your insurance policy What do I do if I want to cancel my insurance or finance agreement? Who is my insurance broker? What should I do if I need help with my insurance policy? I haven't received my insurance documents – what do I do? How do I make changes to my insurance policy? I believe I was mis-sold my insurance policy – what should I do? I want to make a claim on my insurance – what should I do? Can't find your answer? Contact our service team. Contact us Quick actions Quick actions