How can we help you?

How do I change my payment dates?

Worried about making your payments? We can help.

I'm worried I might miss a payment in the future – what should I do?

We understand when customers are worried about future payments, especially at the present time, and will do our best to support you.

I've missed a payment, what happens next?

We recognise that these are difficult times for everyone, so please don't panic.

What should I do if I need help with my insurance policy?

Please contact your insurance broker for questions about your insurance policy or policies.

Why has the telephone number changed?

From Friday 31 December 2021 our 1890 telephone numbers will be discontinued and will be replaced with a new number.