How can we help you?

What should I do if I need help with my insurance policy?

Please contact your insurance broker for questions about your insurance policy or policies.

How do I change my payment dates?

Worried about making your payments? We can help.

I'm worried I might miss a payment in the future – what should I do?

We understand when customers are worried about future payments, especially at the present time, and will do our best to support you.

Why has the telephone number changed?

From Friday 31 December 2021 our 1890 telephone numbers will be discontinued and will be replaced with a new number.

I've missed a payment, what happens next?

We recognise that these are difficult times for everyone, so please don't panic.

KBC Bank/Ulster Bank Changes

If you need to update your bank details with us, you can use the following Direct Debit Mandate forms:

Personal lines here

Commercial lines here

Ulster/Bank of Ireland withdrawal FAQ