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Information about the UK's Royal Mail incident
In light of the UK’s Royal Mail postal service’s cyber incident, which is affecting all overseas post, all postal deliveries to our Irish customers prepared and dispatched from the 9 January are subject to delays. Due to this incident, some of our customers won’t have received important regulatory letters relating to their agreements.
We’ve been working hard to reprint the letters affected by this incident and issue them via a different route. It’s possible therefore, that some will receive duplicate letters in due course. If you believe your policy may be impacted by the delays, please call us or speak to your broker.
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