What happens if I miss a payment to you, Close Brothers Premium Finance?

If you miss a payment, or if your payment was unsuccessful, we will notify you in writing by post.

We will attempt to collect the outstanding balance from your bank at a later date, usually within nine working days. Details of this second collection request will be contained in our written notification to you.

Should the second collection attempt be unsuccessful, you will be required to make a card payment within the outlined time frame in our letter to you. You can make this payment by calling our payment line on 0333 321 8566. Please ensure you have your account reference number to hand.

If this payment is successful, and you clear your arrears in full, you won't need to take any further action.

Please note, if we do not receive a payment by the specified due date, this may affect your Close Brothers Premium Finance agreement and any insurance policies funded under your agreement.

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